Scanning
The app picked the wrong card. What now?
When Scanvisto is not sure, it asks you which card it is. If it still picked the wrong one, search for the card by name or number and add the right one by hand. Good light, a flat card and a dark, plain surface help the most.
Can I scan several cards at once?
Yes. Lay the cards next to each other, fill the frame and scan. Every card gets its own result, and you add them to your collection together.
Does scanning need internet?
No. Cards are recognised on your iPhone. You only need a connection to load the latest prices.
How do I know it is a 1st Edition?
Scanvisto looks for the 1st Edition stamp and tells you when it found one. When it is not sure about the version, it picks the cheapest one and asks you to check, so your collection is never worth more on screen than in real life.
Prices
Which price does Scanvisto show?
The market trend from the largest card marketplace in Europe, in euro: what this version of the card sold for lately. It is for an ungraded card and covers all languages. Tap a price to see the date, the lowest listing and the 30 day average.
Why is there no price for my card?
Some cards are sold too rarely to have a trend price. Scanvisto then shows “Price coming”, or “No market price” when the card is not sold on the market, instead of a guess, and leaves it out of your total.
Is the price an offer to buy my card?
No. It is a guide to what collectors recently paid. What you get when you sell depends on the condition of your card and on the buyer.
Collection and account
Do I need an account?
No. Your collection lives on your iPhone. Go to Profile and choose Sign in and sync if you want it on more than one iPhone.
How do I keep a copy of my collection?
Sign in with Apple to sync it, or open Settings and choose Export collection to save it as a spreadsheet.
How do I hide the amounts?
Tap the eye next to your collection value. In Settings you can also turn on Face ID to open the app.
How do I delete my account?
Go to Profile, then Account, then Delete account. Your synced collection and wishlist are removed from our servers for good.
Scanvisto Pro
What does Pro give me?
Unlimited scans. Your first scan is free, and the price of every card you scanned stays visible.
How do I cancel?
Open the Settings app on your iPhone, tap your name, then Subscriptions, then Scanvisto. You keep Pro until the end of the period you paid for.
I bought Pro but it is not active.
Go to Profile and tap Restore purchases. Still not working? Mail us with the date of purchase.
Privacy
What does Scanvisto collect?
Only what it needs: the ids of your cards to look up their prices, card data when you sync, anonymous usage numbers that you can turn off in Settings, and your purchases. Photos never leave your phone. The privacy policy lists everything.
Still need help?
Mail support@scanvisto.com. Tell us which card or screen it is about, and add a screenshot if you can. The app version is at the bottom of Profile.